Employees are divided into categories according to competency levels. This is due to the fact that in order for an employee to perform certain types of work, he must have the appropriate category - obtain permission. The categories are formed according to the following principles:
- Work experience– the number of years worked in the 1C:Franchisee system and in the Company.
- Qualification– measured by the number of “1C:Specialist” certificates, as well as the subjective opinion of the employee’s manager, based on experience in performing work for clients.
- Competencies– determined by the set of types of work that an employee is able to perform efficiently.
- The four categories of employees are listed below:
- Service engineer– an employee who has been working in the company for up to six months has at least one 1C: Professional certificate. An employee of this level is knowledgeable in the subject area, knows how to solve accounting problems using standard 1C software configurations, and communicates well. The employee has access to:
- Service works– work related to updating TYPICAL configuration, other services.
- Specialist– an employee who has been working in the company for more than six months and has a 1C: Professional 8 certificate. Such employees know one of the areas of accounting well, have an understanding of related areas, have several successful implementations behind them or have participated in projects, and have good communication skills.
The employee is admitted to Service work, as well as to the implementation work on setting up 1C Enterprise:
- updating non-standard configurations of 1C:Enterprise software;
- training to use the program;
- setting up interfaces;
- setting access rights;
- change of printed forms.
Leading Specialist– an employee who has been working in the company for more than a year and has one certificate: 1C: Specialist 8 or 1C: Specialist Consultant. An employee of this level is fluent in the designated subject area, is oriented in related areas, has experience in solving various accounting problems, experience participating in project teams, and communicates well. The employee has permission to perform work:
- Service works
Configuring 1C:Enterprise– configuration, writing program code, setting up software, transferring data, participating in the work of project teams.
Expert– an employee who has been working in the company for more than 2 years and has 2 or more 1C: Specialist 8 or 1C: Specialist-Consultant certificates. Such an employee is characterized by excellent knowledge of several subject areas, great experience successfully solving complex problems for clients of various profiles, various types activity, excellent communication skills. The employee is authorized to perform the following types of work:
- Service works
- Work on setting up 1C:Enterprise
- Configuring 1C:Enterprise
Design work– large, long work, methodological consultations with leading experts:
- accounting consulting,
- before design work:
- Client employee survey
- Formalization of Client requirements
- Writing preliminary design for the system being designed
- design work:
- Creation of a technical project of the designed system
- Development, configuration, customization of software, writing program code
- Internal testing
- Testing with Customer representatives
- Writing instructions for system users
- Consulting
“It should be only ours and perform only our tasks!” - exclaimed the director.
”Finally, I won’t be the only one closing the block!” - rejoices Chief Accountant.
“We will allocate as much as 60 thousand rubles and take the best specialist On the market!“adds the head of HR.
Friends, colleagues, subscribers! Today we have an unexpected experiment. One of our long-time friends, a colleague in the market, an excellent specialist with great experience, and just an interesting person, suggested writing an article for the mailing list (continuation of the topic “Why everyone hates 1Snikov”, and “21 questions to ask 1C franchisees”). We present it to you.
The global market for 1C services is not so complex and can be divided into four big directions:
- companies 1C: Franchisee;
- full-time employees;
- remote workers (freelancers);
- companies providing 1C services (not franchisees);
- But how to choose the one that will solve all the problems?
- What qualifications does a specialist need?
- How much budget should I allocate so that the specialist brings benefits and does not harm?
Market problems
To begin with, it would be a good idea to navigate the specifics of the 1C specialists market and know its problems. This is well written in the article “Why everyone hates 1Snikov”. In my opinion, the main difficulty in choosing a suitable specialist is the low threshold for entry into the profession.At the same time, the high demand for specialists generates fairly high salaries. As a result, you can find a large number of not very qualified workers on the market, who at the same time have no small appetites. One of your main tasks is to cut off such workers.
Fortunately, there are really a lot of specialists on the market now and the chances of finding the right one are quite high.
Classification of 1C specialists
Unfortunately, many employers know only one profession - 1C Programmer. This may seem surprising, but not all 1C specialists are programmers. And the first thing you need to understand is what kind of 1C specialist you need. I'll bring you short description specialties and their main job responsibilities.Administrator 1C
Who is this? 1C administrators- This is a kind of first-line technical support. The 1C administrator must (but is not obligated) to perform simple tasks on configuration in 1C at the level of a novice programmer. By and large, you can put an equal sign between an administrator and a novice programmer. Job responsibilities:
- 1C database administration;
- administration of users and access rights to 1C systems;
- control over the execution of exchanges, monitoring errors in 1C systems;
- initial consultation of users (technical support).
- large companies with their own IT department as a first-line technical support specialist for users;
- small companies as a beginner programmer. Not a bad option for companies with a small budget.
1C consultant
Who is this? 1C consultant- is a specialist in standard solutions 1C, such as Accounting, Salary and HR Management, Trade Management, etc. A 1C consultant may not know programming at all. A 1C consultant is a superuser of a standard program who can convey his knowledge to ordinary users of the system. The consultant must be able to speak the same language with other company employees. Job responsibilities:
- excellent knowledge of one or more standard and/or industry-specific 1C programs;
- development of a methodology for working with the program;
- user consultations;
- writing instructions and conducting training sessions for users;
- participation in development technical specifications for programmers.
- any companies that primarily use standard products and do not modify them much. At the same time, the company’s business processes are very tightly integrated into 1C, and the number of employees involved is large.
1C programmer
Who is this? The lion's share of 1C specialists falls under this concept. Anyone who has opened the configurator more than twice calls themselves a 1C programmer.:) A programmer is a wizard who makes a program that is not working correctly work even more incorrectly and predictably. But you need them, right? Otherwise you wouldn't be reading this article. The competencies of 1C programmers can vary greatly. Some are fluent in some platform mechanisms, others in others. Here are the main, basic responsibilities. Job responsibilities
- modification of standard and industry-specific 1C programs to suit the customer’s needs;
- development of configurations “from scratch” according to customer requirements;
- development of external reports and processing;
- knowledge of the basic mechanisms of the platform: query language, access control system, data exchange mechanisms;
- any companies that are actively developing 1C products for themselves or developing from scratch.
The ideal specialist
Your head is probably already dizzy by this point. It turns out that these programmers are all different, and also have different specializations and experience, and there are not only programmers. And where is the main answer to the question? How should I choose? Whom? Who is the ideal fit for our company? The answer will be banal and simple. You need the most adequate specialist for the money you can offer. Yes, yes, just adequate. And sometimes it’s better to choose a specialist with less practical experience, but with greater adequacy.
How to recognize an adequate specialist
Here are some tips on how to recognize an adequate specialist:
- he can speak in an accessible language! There is a stereotype that programmers communicate only in this language clear language and talk to ordinary people do not know how. But do not forget that a 1C programmer is a business programmer and he must be able to talk with people;
- he does not hesitate to talk about his lack of some practical skills and lack of experience. But at the same time, he will clearly explain to you how he will solve a problem on a topic in which he has no experience;
- he is actively interested in exactly what problems he will solve in your company and what customers he will work with. For such a specialist, interesting tasks and interesting people are one of the main priorities when choosing a job.
Test
The test itself good way quickly understand the approximate level of candidates and weed out unnecessary ones. But there are some things to keep in mind:
- do not do very large test tasks. The average test task should be solved in 20-60 minutes. Nobody wants to spend several hours of their life solving it;
- the test task should be abstracted from your real business problems. Nobody wants to think that you are using testing to solve any real business problems;
- try to check the candidate’s adequacy in the test task. For example, you can include in the test not complex issue, but ask for a detailed written answer to it. This way, you can assess the applicant's ability to communicate clearly. If a person expresses himself clearly on paper, then there will be no problems with personal communication.
Interview
- do not allow people with delusions of grandeur to interview candidates! If a candidate does not answer any question, there is no need to dunk his face into a puddle, like a naughty kitten. I repeat, an adequate person himself understands the level of his competencies and will speak honestly about it. Whether the company has enough of this knowledge is up to you to decide;
- invite one of your key users to an interview(if you’re not embarrassed to show them, of course :)). Usually this is the chief accountant or financial director. An adequate candidate wants to work with adequate and predictable customers;
- talk honestly and openly about the tasks that will need to be solved. In this case, start with trump cards. As trump cards: big ones, interesting projects with the involvement of a 1C specialist in the company’s key business processes.
Certificates
In the article “21 questions to ask when choosing a 1C Franchisee” it was already mentioned that the presence or absence of certificates is not the most important thing.I will add that if a specialist has no certificates at all, this does not mean at all that he lacks knowledge. However, their presence may indicate that he definitely has a certain minimum of competencies. The 1C company has dozens of different certifications and it is quite difficult to navigate them.
Therefore, I prepared a comparison chart. It shows what certificates specialists can have different levels. The plate is made for the classifications discussed above.
When reading the table you need to understand, that 1C: Specialist level certificates are much more valuable and much more difficult to obtain than 1C: Professional. Moreover, certificates at the 1C: Specialist level cannot be obtained without first obtaining a similar certificate at the 1C: Professional level.
| Job title | Minimum | Average | High |
| 1C Administrator | No | No | No |
| 1C consultant | 1C: Professional for one of the standard solutions* | 1C: Specialist consultant for one of the standard solutions | |
| 1C programmer | 1C: Platform 8 Specialist | 1C: Platform 8 specialist; | 1C: Platform 8 specialist; |
| 1C: Specialist in one of the standard solutions | 1C: Specialist in one of the standard solutions; | ||
| 1C: Expert in technological issues |
If you are sure that you need a full-time specialist, but you are not sure that you can check his competencies, skills and knowledge, write to us.
We evaluate candidates for our clients, we have such experience. From developing test tasks that correspond to the complexity of the problems that a specialist will need to solve in your company, to conducting the interviews themselves, checking solutions to problems, and so on.
A franchise network of partner companies was created and developed by 1C for the qualified provision of services for servicing users of programs of the 1C:Enterprise family, and guarantees the quality of the work performed. Today, this network has no analogues in Russia; it was formed and is developing on the basis of teams that not only sell 1C software products, but also have extensive experience after sales service Clients, implementation, support of programs, and often the development of new programs.
All franchisee companies operate under the single brand “1C: FRANCHISING”, and have in their teams specialists certified by 1C, which guarantees high quality of services provided, ranging from simple installation and configuration of 1C application configuration to integration with programs of other vendors, user training and installation of all types of accounting at enterprises of any industry.
Center for the development of circulation solutions on the 1C:Enterprise platform
One of the most important and strategic areas of development and promotion of economic programs of the 1C company is the creation, together with partner companies, of industry-specific and specialized solutions written on the 1C:Enterprise platform.
The status of “Center for the development of circulation solutions” confirms that the partner has the appropriate competencies and experience to create, develop and support circulation industry and specialized solutions on the 1C:Enterprise platform.
Corporate Technology Support Center (CTS)
A large implementation poses complex challenges for technicians that require a special approach and specialized knowledge. Experience in analyzing technological issues of large-scale 1C implementations shows that when the right approach manages to resolve any issues that arise and achieve good performance system performance and scalability. At the same time, major implementation places increased demands on the qualifications of technical specialists.The TsKTP status confirms that the company has the necessary competencies and experience in implementing complex corporate projects, and has qualified “1C: Technology Project Experts” on its staff. The experience and knowledge of these specialists will allow you to:
- avoid mistakes at the stage of finalizing the code of the application solution;
- select equipment that provides sufficient system performance;
- provide full load testing of the system;
- carry out successful implementation;
- correctly administer the operating system;
- monitor and analyze the performance of a running system;
- solve technological problems that may arise during the implementation and operation of the system.
Competence center 1C:KORP
The status of “1C:KORP Competence Center” confirms that the company has the necessary competencies and experience in implementing technologically complex and large-scale projects. Companies that are part of the 1C:KORP Competence Centers network have highly qualified specialists certified by 1C, including 1C application solutions for corporate organizations, corporate project managers (RPCs), technology experts, specialists -consultants. Companies with the 1C:KORP status have the necessary qualifications and experience to provide corporate clients with high-quality services to support the SLA (Service Level Agreement).
1C Competence Center: ERP Center
The “1C: ERP Center” status confirms that the company has the competencies and experience in the universal functionality of 1C ERP solutions for enterprise management, including specialist consultants for all subsystems, certified corporate project managers, successful implementations confirmed by customer reviews, quality management system and others. And industry specializations confirm successful experience in implementing ERP solutions implementation projects in various industries, and knowledge of the specific capabilities of solutions in these industries.
Document Management Competence Center (DCC)
An important direction in the development of the 1C company’s partner network is strengthening and expanding the area of document automation. In order to ensure high quality of service to Customers in terms of building electronic document management systems, a network of “Document Management Competence Centers” (CDC) was formed.
Organizations with CCD status provide commercial and government organizations with a wide range of necessary services for installation, implementation, modification and maintenance software 1C, including services for automation of document flow, as well as consulting services and assistance in building/optimizing document flow processes.
Human Resources Management Competence Center (HRC)
Personnel are the key resource of an enterprise, and effective management it is one of the priorities of modern managers. Automation of the activities of HR services allows you to solve this problem by providing a tool for accumulation, processing and subsequent analysis large quantity data necessary for making informed decisions.
The status of 1C:Competence Center for Human Resources Management (“1C:TsUP”) indicates that the franchisee company has the competencies necessary to provide quality services in the field of automation of HR processes:
- understanding the specifics of the activities of the HR service, the ability to communicate with the heads of HR departments in the same language;
- knowledge of the specifics of implementing basic HR processes and understanding the needs of HR services in assessing, selecting, training, and adapting employees;
- knowledge of the possibilities of using 1C: ZUP KORP for the purpose of automating HR processes.
Real Automation Center
The status “1C: Real Automation Center” is assigned by 1C to partners who have successfully completed training and certification in the work technology developed by 1C and can help Customers conduct a competent preliminary examination of their business processes that are subject to automation, and then offer optimal ways increasing the efficiency of the Customer's business.
This status confirms that the company “AXIOMA-SOFT” will help you:
- find out how automation can improve the efficiency of your business,
- identify real problems for automation and describe the relevant business processes,
- propose options for solving identified problems.
If you are familiar with a situation where a company understands that it is necessary to automate, but there is no clear understanding of what exactly needs to be automated, or there are no clear business processes, or there are no resources to identify automation tasks, 1C recommends first of all contact partners with the status “1C: Center for Real Automation”.
Certified Service Partner
Companies that have the status of “Certified Service Partner (Service Partner) (SP) “1C” are the leading partners of 1C in the field of information technology support for 1C and are recommended by 1C when choosing a reliable partner.
With the help of the implementation of the 1C Information Technology Support Standard, the AKSIOMA-SOFT company managed to increase the level of competence of employees, the quality of customer support services and establish work regulations.
To receive high-quality support in Moscow, the 1C company recommends contacting the AXIOMA-SOFT company.
Certified Training Center (CTC)
Certified Training Centers (CTC) were created to organize mass training of specialists and give them knowledge of software products of the 1C:Enterprise 8 family.
For the CSO project, we developed certified courses training that is necessary to study the 1C:Enterprise 8 platform and application solutions both “from scratch” and for studying specific topics that cause greatest difficulty. All CSO courses are developed by 1C teachers and methodologists who have extensive experience in projects for implementing 1C:Enterprise 8 software products, and are directly authorized by specialists from the development department of the 1C company.
The CSO partner receives from 1C the full ready set teaching materials to conduct a training course that fully complies with the methodology that was originally laid down when designing the 1C:Enterprise 8 platform and application solutions. At the same time, certified courses are constantly supported and updated by 1C itself when new editions of software products are released.
Teachers who teach CSO courses must undergo training and pass an exam to qualify for teaching each course. Each CSC teacher has personalized CSC teacher certificates for the courses that he has the right to teach. This approach ensures that the qualification level of the CSO teacher meets the requirements set by 1C.
Authorized Certification Authority (ACS)
Authorized certification centers certify users within the framework of the 1C: Professional program for 1C: Enterprise 8 software products to officially confirm qualifications, experience and skills in effectively using the capabilities of 1C programs in their work.
The certificate is issued by 1C based on the results of computer testing. Developed by specialists Financial Academy under the Government of the Russian Federation and methodologists of the 1C company, these tests allow you to objectively and quickly test your knowledge of the capabilities of the 1C: Enterprise 8 programs and the features of working with them.
Partner 1C:Consulting
"1C:Consulting" is a network of partner companies of the "1C" company with the competence and experience in implementing large-scale complex projects, which include consulting services in the field of management, accounting and tax accounting, in conjunction with work on automating accounting and management tasks based on software products of the 1C:Enterprise 8 family. Such A complex approach“consulting + implementation + training + support” provides the opportunity for a holistic, comprehensive solution to Clients’ problems. 1C:Consulting partner firms include specialist consultants certified by 1C in the field of accounting and tax consulting, management consulting and specialists in the field of project management (PMP), which guarantees high-quality provision of consulting services to Clients and effective management of large-scale complex projects.
Official partner for the 1C-Reporting product
“1C-Reporting” is a modern and convenient reporting functionality that works in the “1C: Enterprise 8” program that is familiar to you. Sending electronic reporting is possible to the main regulatory authorities: Federal Tax Service, Pension Fund of the Russian Federation, Social Insurance Fund, Rosstat, Rosalkogolregulirovanie, Rosprirodnadzor.
This status confirms the ability of the AXIOMA-SOFT company to work in the 1C-Reporting direction and provide Clients with qualified services for the sale, connection, configuration and support of this service.
1C: Network Competence Center (NCC)
The status “1C:Network Competence Center” (NCC) allows you to provide services to Clients for working with the “1C:Enterprise 8” service via the Internet.” Thus, our company is expanding the range of services provided.
“1C:Enterprise 8 via the Internet” is a “cloud” service from 1C. Users of this service have the opportunity to use the most popular software products on the 1C:Enterprise 8 platform. The service is intended primarily for small organizations, for which the standard set of functions of these software products will be sufficient.
Now well-known and popular 1C programs are becoming even more accessible: via the Internet, at any time, anywhere in the world; and working with them becomes even more convenient; you don’t have to worry about installing these programs and regular updates.
Participant of the 1C:Program Rental project
The “1C: Program Rental” certificate confirms that the “AKSIOMA-SOFT” company is able to provide users with services, technical support and advice when working with the 1C program rental service.
The 1C Program Rental service makes it possible to work with licensed versions of popular solutions from the 1C:Enterprise 8 family via the Internet for a small monthly fee without the cost of deploying servers, networks and other expensive IT infrastructure.
Official partner of 1C-Rarus
The certificate confirms that the AKSIOMA-SOFT company is an official partner of 1C-Rarus and has certified specialists in standard solutions from 1C-Rarus.
Official partner of 1C-Bitrix
This certificate confirms that the AKSIOMA-SOFT company is an official business partner of the 1C-Bitrix company.
Competence center 1C according to 54-FZ
1C competence centers according to 54-FZ provide organizations and entrepreneurs with qualified assistance in the transition to new order CCP applications: consultations, connection to OFD, selection, sale and implementation of 1C programs with support of 54-FZ.